Supply Chain Management (SCM) Area
Project Purpose
In this project, we undertook an effort to revamp business and IT systems to accelerate “business operation reform”. The main objectives of the project were the following three points:
1. Improvement of the quality and speed of information.
2. Focus resources on core business activities.
3. Integration of information with overseas offices.
Issue
・From a management point of view, it was not possible to grasp business management indicators in a timely manner, and there was a latent risk of fraud and false reporting due to arbitrary and unawareness.
・From a business perspective, it is not possible to grasp and report departmental KPIs in a timely manner, and frequent rework to the previous process occurs due to the optimization of the granularity of collected data.
・From an IT perspective, there are many mainframe (host) systems, and the total system operation cost is high.
Our Role
In the SCM area, ARK participated in the definition of business requirements, system design-development-testing, user training, migration, operation support and post-operation support.