PRIVACY POLICY
ARK Consulting Ltd. (hereinafter referred to as the “Company”) has established its privacy policy (hereinafter referred to as the “Policy”) as follows, concerning the handling of users' Personal Information.
Article 1 (Personal Information)
“Personal Information” refers to the “personal information” defined in the Personal Information Protection Act. It also includes information relating to a living individual that can identify a specific person using details such as name, birth date, address, telephone number, contact information, and other descriptions. Additionally, it covers information, such as data related to physical characteristics like looks, fingerprints, and voiceprints, as well as the insurer number on a Health Insurance Card, which can identify a specific individual using only that information (information identifying an individual).
Article 2 (Method for Collecting Personal Information)
In the course of its business activities, the Company may request the submission of Personal Information, including but not limited to name, birth date, address, telephone number, and email address. In addition, the Company may collect, from its partners (business associates and contractors) or other parties, information relating to transaction and payment records (including users’ Personal Information) involving business associates, etc.
Article 3 (Purposes for Collecting and Using Personal Information)
The Company’s purposes for collecting and using Personal Information are as follows:
To provide and manage the Company’s services;
To respond to inquiries (including identity verification);
To send emails regarding services offered by the Company;
To provide information on maintenance, important notices, and other relevant matters as necessary;
To provide information on recruitment activities; and
To achieve purposes incidental to the above intended uses.
Article 4 (Changes in Intended Uses)
The Company shall change the intended uses of Personal Information only if the new use is reasonably deemed relevant to the original purposes.
If the Company changes the intended uses, it shall announce the revised purposes in a manner specified by the Company.
Article 5 (Provision of Personal Information to Third Parties)
The Company will not provide Personal Information of an individual to third parties without obtaining prior consent from that individual (hereinafter referred to as the “Relevant Individual”), except in the cases listed below; provided, however, that this shall not apply when such provision is permitted under the Personal Information Protection Act or other relevant laws and regulations.
When providing the information is necessary to protect a person’s life, body, or property, and it is difficult to obtain consent from the Relevant Individual;
When providing the information is particularly necessary to improve public hygiene or promote the sound development of children, and it is difficult to obtain consent from the Relevant Individual;
When it is necessary to cooperate with work performed by a government body, a local government or their contractor, and obtaining consent from the Relevant Individual may pose an obstacle to the implementation of such work;
When the Company notifies or announces the following information in advance and notifies the Personal Information Protection Committee:
Provision of Personal Information to third parties is included in the intended uses;
Items of data provided to third parties;
Means or method of providing to third parties;
The provision of Personal Information to third parties is discontinued at the request of the Relevant Individual; and
Method of receiving a request from the Relevant Individual.
Notwithstanding the provisions of the preceding paragraph, a party to which such information is provided is not considered a third party in the cases listed below:
When the Company outsources all or part of the Personal Information handling, but only to the extent necessary to achieve its intended purposes;
When Personal Information is provided as a result of a business transfer due to a merger or other reasons; and
When Personal Information is jointly used with specific persons, and the fact of such use, items of Personal Information involved, the scope of joint users, their purposes of use, and the name of the person responsible for managing such Personal Information are either notified to the Relevant Individual in advance or made easily accessible to them.
Article 6 (Disclosure of Personal Information)
When the Relevant Individual requests the disclosure of Personal Information, the Company will disclose it to them without delay; provided, however, that, if any of the following items apply as a result of the disclosure, all or part of the information may not be disclosed. If a decision is made not to disclose, such fact shall be notified without delay. In addition, when disclosing Personal Information, the Company will charge the requester a fee of 1,000 yen per case.
When the life, body, property, or other rights and interests of the Relevant Individual or a third party may be infringed;
When the proper implementation of business operations by the Company may be significantly hindered; and
Other than the above, when laws and regulations are violated.
Notwithstanding the provisions of the preceding paragraph, non-Personal Information, such as historical or characteristic information shall not be disclosed in principle.
Article 7 (Correction and Deletion of Personal Information)
If the Company possesses erroneous Personal Information about a Relevant Individual, the Relevant Individual may request that the Company correct, add to, or delete the Personal Information (hereinafter referred to as “Correction, etc.”) provided that the Relevant Individual follows the procedures specified by the Company.
If the Company receives a request as set forth in the preceding paragraph and considers it necessary to accommodate, the Company shall make Correction, etc. of such Personal Information without delay.
If the Company makes Correction, etc. in accordance with the provisions of the preceding paragraph, or makes a decision not to make Correction, etc., it shall notify the Relevant Individual to that effect without delay.
Article 8 (Discontinuation of Use of Personal Information, and Other Matters)
If a Relevant Individual requests that the Company discontinue the use of, or delete, Personal Information (hereinafter referred to as “Discontinuation of Use, etc.”) on the grounds that the Personal Information is being handled beyond the scope of its intended uses or has been acquired through unjust means, the Company shall conduct a necessary investigation without delay.
If the Company considers it necessary to accommodate the request as based on the results of investigation as set forth in the preceding paragraph, it shall carry out the Discontinuation of Use, etc. of such Personal Information without delay.
If the Company carries out the Discontinuation of Use, etc. in accordance with the provisions of the preceding paragraph, or makes a decision not to carry out the Discontinuation of Use, etc., it shall notify the Relevant Individual to that effect without delay.
Notwithstanding the preceding two paragraphs, if it is difficult to carry out the Discontinuation of Use, etc. due to high expenses or other reasons, and if an alternative measure can be taken to protect the rights and interests of the Relevant Individual, the Company shall implement such an alternative measure.
Article 9 (Amendment to the Privacy Policy)
The contents of the Policy may be amended without notice to the Relevant Individual, unless otherwise stipulated in laws and regulations or the Policy.
Unless otherwise specified by the Company, any amendments to the Privacy Policy will take effect upon their publication on this website.
Article 10 (Contact Desk)
Please submit inquiries about the Policy using the inquiry form available on the Company’s website.
ContactEnd of Document
Established on May 1, 2022
Revised on October 3, 2023